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Convenient solution for remote customer identification
The Video Id service provides a unique opportunity to register customers with the bank directly from home with a quick and convenient remote identification.
The client leaves an application for a video session with the bank operator.
The client leaves an application for a video session with the bank operator.
The operator indicates the status of identification and after the client confirms the application with OTP, imposes CEP on the successful application.
The client receives a notification about the session processing status and can start using the bank's services.
Supervisor acts as system administrator:
Updates the schedule of free slots and questions for the session
Can view the status of operators and applications
The operator can receive calls from customers and apply video verification results to the QES on files.
The client accesses the session via a link, after which video identification begins. During the session, the client has the ability to send and view messages and files in chat with the operator.
See your client effortlessly via video.
Modern intuitive interface that makes customer registration as comfortable as possible.
Fast and reliable customer identification from anywhere in the world.
The identification process and attachments are signed by a qualified electronic signature.
Contact us and we'll tell you how Video ID can help your business